“Question everything. Every stripe, every star, every word spoken. Everything.” Ernest Gaines
Following are some of the generally asked questions about our company and our services. If you have any more queries in mind, please feel free to get in touch with us!
Frequently Asked Questions
Where are you located?
Our main office can be found in Islamabad, with other offices located in Dubai and US.
What are your main domains of service?
Our main domains of service include:
– Managed Cloud Services
– Web and Mobile Apps
– Big Data and Analytics
– Internet of Things (IoT)
– Facility and Border Security
– Applied Research
Does your company offer technical consulting?
Yes, we offer technical consulting as part of our projects. We get an extensive understanding of your business requirements, analyze them, and then propose the best solutions for you. We provide multiple options from which you can choose the most feasible one.
Do you offer individually tailored solutions?
Yes, our projects are designed and developed carefully according to the customer’s requirements.
Do you provide any design or programming services?
Yes, iENGINEERING has extensive experience in the design and development of websites, web portals, and line-of-business web applications. Technologies used include ASP, Visual Basic, Visual C++, HTML and Microsoft’s .NET. For more information, please email at firstname.lastname@example.org.
How scalable are iENGINEERING's services?
All iENGINEERING services are designed for rapid scalability. Customers can increase their bandwidth usage at any time. Customers can also upgrade their server architecture at any time, without penalty. Should a customer require additional server capacity and resources, we make the necessary changes and simply change the monthly service fee to reflect them.
Do you offer 24/7 technical support?
iENGINEERING provides customers with 24/7 technical support via e-mail and through the support center. 24/7 telephone technical support is also provided to customers based on their service level agreement.
How experienced are you?
iENGINEERING has nearly two decades of valuable experience in providing technology solutions to organizations across the globe.
What is your philosophy of work?
The execution of each project comprises of the following four stages. These four stages reflect our work philosophy:
– Listen – carefully and compassionately.
– Understand – gain a deep insight into your business problems.
– Solve – analyze and develop the most innovative solution.
– Deliver – proactively deliver, exceeding customer’s expectation.
Can you name some major customers you have served?
SecurGlobal and Al-Hamd International Container Terminals are our current customers in Pakistan. Federal Highway Administration (FHWA), State Highways Administration (SHA), AASHTO, ASHRAE, Sheridan Select, WSP Parsons Brinkerhoff are amongst our notable customers in North America.
Is all your development work executed offshore?
We work on a dual-shore service model. We delegate a portion of work offshore while completing the rest locally. Our teams are available both in Pakistan and the US.
What industries do you specialize in?
Since our beginning, our major customers have belonged to the transportation industry. However, our skill-set expanded over the years and currently we are also involved in projects related to print management, e-commerce, digital publishing, digital rights management, enterprise search, logistics, security, and aviation.
What kind of organizations do you work with?
Our customers are primarily located in North America, including private, government, as well as non-profit organizations.