Home Press Releases iENGINEERING achieves ISO 20000-1:2011 (SMS)

iENGINEERING achieves ISO 20000-1:2011 (SMS)

by iec_admin

Islamabad, Pakistan – May 16, 2017

iENGINEERING, announced today that it has earned an International Organization for Standardization Certification in IT Service Management Systems (ISO 20000-1:2011). Possessing this certification further demonstrates the company’s mission to persistently improve its service management systems and meet the standards established by the International Organization for Standardization (ISO). It is worthy of mentioning here that this is the third ISO Certification received by the company. Previously iENGINEERING has achieved the ISO 9001:2015 (Quality Management System) and ISO 27001:2013 (Information Security Management System) certifications.

ISO 20000-1:2011 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve a service management system. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.

About iENGINEERING (Private) Limited

iENGINEERING is a privately-owned firm that provides technology solutions to organizations across the globe. We specialize in the design, development, and implementation of custom built solutions. Our solutions allow organizations to stay in line with the latest trends in technology. They are designed with a customer-centric approach, tailored to our clients’ specific needs, and allow an extremely user-friendly experience. They are robust, reliable, scalable and customizable to an extent that allows the organizations to adapt quickly and transform their businesses conveniently. For more information, please visit iENGINEERING’s website at www.iengineering.com.pk.